Peridot Grand Luxury Boutique Hotel

Property is in a stunning location , the rooms were stunning, and the staff exceptional. The staff absolutely went out of their way to help and make us feel so valued as a customer . Breakfast !!!! - the best food . We had an adjoining room, teens in attendance . We cannot speak highly enough of the accomodation and this is excellent value for money compared to travelling elsewhere. It was a luxury holiday . We stayed at the hotel for 7 nights. Delighted with the accomodation . Quite clean and excellent air con. Beautiful bathrooms . Room service meals very affordable

The location was very central within the Old Quarter of Hanoi. Markets, Train Street and Hoan Kiem Lake were only about 10 min walk away and plenty of bars, shops and restaurants to explore. The Hotel is set back behind the street, so it is quiet with no traffic or street noise. All staff from Reception, Security, Rooftop Bar, House Keeping, Spa and Restaurants were exemplary, their customer service was second to none. Service from the staff at the Ignite Rooftop Bar was excellent, they were happy to chat with us and make us feel welcome, they were on the ball with refills, we never had to ask for our next drink. We checked in quite late at night and just managed to fit in a nightcap at the bar before they closed, they were all very accommodating - great service. The rooftop pool and bar area were ideal after a long hot day of exploring - great views both day and night. The rooms were clean and spacious, large comfortable bed and pillows. The Hotel WiFi was great, the TV, Desk, Bar fridge, room safe, slippers, bathrobes and wardrobe were all reflective of the standard of the hotel, individual Air Con control was an advantage. The bathroom had a tub and large walk in shower with great water pressure and temperature, complimentary toiletries and big fluffy towels. Dinner in the restaurant was delicious with plentiful portion sizes for hungry Australians. Breakfast was one of the best I have ever experienced, so many choices offering Asian and Western dishes including a personalised chef prepared egg and Bahn mi station, definitely something for everyone at this breakfast buffet. The in house spa services are definitely value for money and so relaxing, I highly recommend the spa. I will definitely stay here again when I return to Hanoi.

Fantastic Location in the Old Quarter. Staff were incredibly friendly and helpful. Very comfortable and clean rooms. Very good buffet breakfast with a large selection. Good coffee.

The breakfast was awesome, with a great variety of Vietnamese, Asian, and Western food cuisine. The icing on the cake was the custom made-to-order banh mi. The front desk staff was super friendly and helpful - Evelyn reached out to us before we arrived the hotel. Sophie followed up to make sure to book us a beautiful romantic dinner for our 45th wedding anniversary. The bellhops were all super friendly and helpful to get us luggages and to get us safely to our Grab rides. We had a late flight leaving Hanoi - after a super hot day, we can even take a shower after we already checked out.

Everything was Perfect! The staff went above and beyond and were so kind when we got sick (bringing us tea, moving us to a more quiet room, checking on us, etc.). The hotel is amazing, with super comfortable beds,a lovely breakfast buffet, a nice rooftop pool, and good food! The spa services are insanely good, and the staff is so kind and takes an interest in you &what you need. The masseuses are incredibly skilled (best massage I have ever had). They have a sauna, steam room. The only thing is the jacuzzi is open to all (so sometimes a bit noisy when you are in the sauna area). The Vietnamese cuisine was delicious, but sadly it's on the basement floor, and the European restaurant gets a nice outdoor view.